Commonly Asked Questions
The Info You’re After, And The Transparency You Deserve!
What is your return policy?
Here at Green Goddess we do not do returns or refunds, however, if you email us we will make sure our customers are satisfied.
What do I do to prevent candle accidents?
Just like all candles, there are a lot of aspects to be aware of whenever using a candle. One of our biggest tips to help prevent any candle accidents is burning your candle correctly! This means never burning a candle all day (or for long periods of time), this prevents the jar cracking/breaking. All candles (ours or not), need to be handled correctly or you can end up with an accident.
When will my purchase be shipped?
Processing orders can take up to 3 business days, and then shipping will take 3-7 business days. However most of the time, we ship our orders out instantly!